Last updated: 25 June 2026
1. Scope
This Privacy Policy applies to the website biosan.com.tr operated by Biosan Biomedical Investment and Industry JSC. For detailed information about the processing of personal data in the healthcare context, please also review our Personal Data Protection Notice.
2. Information We Collect
We collect only the information you voluntarily provide via our contact and appointment forms:
- Name and surname
- Phone number
- Email address
- Treatment of interest
- Optional message
Additionally, for security and analytics purposes we may log anonymous technical data such as IP address, browser type, visit time, and pages viewed.
3. Cookies
Our website uses only a small number of functional cookies:
- Session cookie (PHPSESSID): Required for admin authentication; expires when you close the browser.
- Language preference (lang): Remembers your selected language (Turkish/English) for up to one year.
- CSRF token: Temporary cookie used to protect form submissions from cross-site attacks.
We do not use third-party tracking, advertising or social media cookies.
4. How We Use Your Information
- To contact you regarding your appointment request
- To provide the healthcare services you request
- To comply with legal obligations under healthcare and tax legislation
- To improve our website and service quality
5. Data Sharing
We do not sell or rent your personal information. Data is only shared with third parties where strictly necessary, as described in our KVKK notice (e.g. your insurance company for reimbursement, authorised public authorities).
6. Data Security
We apply appropriate technical and organisational safeguards:
- HTTPS (SSL) encryption across the entire website
- Access to the admin panel protected with strong authentication and CSRF tokens
- Database and server-side include files are inaccessible from the public web
- Regular backups of patient records and form submissions
7. Third-Party Services
Our website uses the following external resources:
- Google Fonts — typography delivery
- Google Maps — contact page map embed
- jsDelivr CDN — phone input library
These providers may log request metadata per their own policies.
8. Your Rights
Under the Turkish Personal Data Protection Law (KVKK), you have the right to access, correct, delete or object to the processing of your personal data. Please refer to our KVKK Notice for details on how to exercise these rights.
9. Changes
This Privacy Policy may be updated from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
10. Contact
For any privacy-related questions, contact us at biosan@biosan.com.tr or call 0212 234 54 55.